Uncertainty Is Not An Excuse

There is no other way to say this: for many companies, execution will be at risk in 2021.

Preparing Human Capital for Superlearning

This week, we consider how you can keep your employees’ competencies up to date despite the shifts in the work they’ve been asked to perform since the pandemic started.

A Simple Idea to Keep Employees Focused on What Matters

This week we discuss a simple approach to align activities and structure to your business strategy in the post-pandemic.

When It comes to Metrics, Less is More

You can only control what you can measure. Ford Motor Company is a great example: when the company decided to make their strategic goal, “Quality is job one,” they translated their performance into Six Sigma performance standards.

What Leader Do You Want to Be in 2021?

After nearly a year of operating in a crisis environment, we know what the attributes of good crisis leadership are: resilience to absorb unforeseen shocks, adaptability to pivot based on new circumstances, and ability to predict future scenarios.

The Many Benefits of a Clear Strategy

Despite the amount of change companies have been subject to, and perhaps because of it, Line-of-SightSM data show that our clients have over-indexed on communicating their intent and goals to employees.

How Best Practices Make You Worse Off

Market discipline starts at the top: the leadership team must define the mission (why do customers buy from us versus the competition), vision (what needs to be done to deliver the value proposition), and strategic intent of the organization. Only then can processes, infrastructure, and assets be aligned.

Human Capital: Once You Get ‘Em, How Do You Keep Them?

You execute with people and through people. Employees are your most precious asset, but they are also the one asset over which you have the least control.

Are Your Employees Focused On What Matters?

Execution is the sum of all the activities and tasks performed by your employees. This is where the rubber hits the road. These activities and tasks must be directly relevant to your strategy.

How Relevant Are Your Metrics?

A set of well-chosen metrics allows employees to understand exactly how their activities are going to be tracked and how their output will be aggregated into successful execution. In other words, good metrics will foster the right behaviors to execute.